Curriculum Vitae

Abdullah Gyandaffa M
Media Social
Fresh graduate in Information Systems from Universitas Gunadarma with strong foundation in business process analysis, project<br /> management, and data-driven decision making. Experienced in academic projects, internships, and organizational roles that enhanced<br /> skills in teamwork, communication, and problem solving. Skilled in technical documentation, data visualization, and process optimization<br /> using modern tools and methodologies. Highly adaptable, eager to learn, and motivated to contribute to organizational growth in various<br /> roles across business, technology, and data fields.
Agustus 2025
Universitas Gunadarma
S1 • Sistem Informasi • IPK 3.77
November 2024 - Mei 2025
IT Staff Intern
PT Pelita Air Service • Magang
- Created visual documentation and flowcharts of IT Helpdesk work processes
- Developed an AI Agent for IT Helpdesk using Copilot.live to automate user query handling
- Integrated AI with n8n.io to create automation workflows for ticket escalation via Gmail
- Defined fallback responses and business rules to handle unanswered queries via AI
Media
Januari 2025
Custom GPTs: Create a Custom ChatGPT with Your Data
Udemy • UC-4a36e160-4c1b-4414-9e9c-1f9588ad1289
Media
Desember 2024
Studi Independen Batch 7: Data Analyst
PT. Semesta Integrasi Digital (Karier.mu) • 11451226
Data Analytics Fundamental & Business Question Formulation
Prepare & Analyze Data with Google Spreadsheets
Extracting Data with SQLite
Programming with Python
Using Visualization to find Insights in Data with Tableau
Finish Final Project : Analisis Pengerjaan Tes Kemampuan Kognitif Pada Platform EXAM.INATE
Media
Agustus 2023
Belajar Dasar Manajemen Proyek
Dicoding • 53XEN21LVXRN
Media
April 2023
Membangun Website Menggunakan HTML 5
Universitas Gunadarma • 513566