Curriculum Vitae
Aisyah Putri Aryanto
Fresh graduate in Business Administration with hands on experience in banking operations, public relations, and administrative support across leading institutions such as Bank Mandiri, BPK RI, and Pegadaian. Demonstrates strong analytical thinking, communication skills, and a proven ability to manage projects, conduct market research, and support operational workflows. Highly interested in customer development, business operations, and corporate strategy, with strong adaptability and a proactive approach to problem-solving.
Maret 2025
Universitas Diponegoro
S1 • Administrasi Bisnis • IPK 3.90
September 2025
Network & Retail Baking
PT Bank Mandiri (Persero) Tbk • Magang
• Supported daily branch operations by assisting customers with service needs and
account opening processes.
• Facilitated merchant partner onboarding to the Livin’ Merchant platform, ensuring a
smooth and efficient registration experience.
• Conducted workflow observations and customer visits using branch database insights to
strengthen daily business performance.
• Executed business extensification initiatives through mapping and outreach to schools
and government institutions to expand the branch’s market potential.
• Developed a Final Project and presentation focused on corporate strategy, aimed at
ensuring business sustainability and service excellence at Bank Mandiri. Conducted
analysis of banking hall workflows, particularly Customer Service operations,
identifying inefficiencies caused by complaints that could be resolved digitally. Proposed
“MITA CARE”, a super app based customer care solution enabling online banking
complaint handling to reduce branch queues and improve customer experience.
Media
Januari 2025
Public Relation
Badan Pemeriksa Keuangan • Magang
• Conducting stock opname of library books.
• Make news about the BPK anniversary ceremony.
• Create content literacy about “the criteria for determining opinions on financial reports”
Desember 2023
Administration Assistant
PT Pegadaian • Magang
• Provide administrative support to staff or managers who need it.
• Assist in the preparation and maintenance of organizational documents such as policies,
procedures, or routine reports.
• Contacting more than 750 lists of overdue credit customers.
• Has successfully make more than 10 letters for literacy events to socialize Pegadaian
products to several agencies such as government, schools and the private sector
Januari 2022
Fungsionaris
BEM FISIP UNDIP • Organisasi
1. Secretary of the Creative Economy Department, Successfully worked out the three proposals and report on accountability on time with dozens of other letters.
2. Execute Promotion over 10 FISIP Student’s business on BEM FISIP Undip official instagram account in order to expand their market and sales with copywriting formula.
Desember 2023
Mini Course Product Management
RevoU • -
Intro to Product Management a 2-weeks certified online course offered by RevoU
Media
Juni 2023
Operator Komputer Muda
Badan Nasional Sertifikasi Profesi • 62090 3511 3 0058960 2023
Pelatihan dengan tem "PELATIHAN OPERATOR KOMPUTER MUDA". Yang diselenggarakan oleh Campus Digital, Semarang. Pada tanggal 6 Mei 2023