Curriculum Vitae
Cinta Kasih Samtesamka
Cinta Kasih Samtesamka is a 7th semester student of the Faculty of Social and Political Sciences, Diponegoro<br /> University, majoring in Business Administration. Gained hands-on experience through internships at PT Kereta Api<br /> Indonesia and PT Flux Teknologi Indonesia, focusing on customer service, schedule design, business development,<br /> and market research. Completed 1 year of organizational experience at the Indonesia Marketing Association UNDIP<br /> Sub Chapter, contributing to product development, marketing strategies, and department revenue growth.
Sedang berjalan
Universitas Diponegoro
S1 • Administrasi Bisnis • IPK 3.84
Desember 2024 - Februari 2025
Intern Marketing
PT Kereta Api Indonesia (Persero) • Magang
Designed 30+ public-facing promotional materials using Canva to support marketing campaigns and enhance
corporate visibility.
• Assisted in resolving 7+ customer complaints and inquiries daily through the company’s internal service
system, contributing to improved passenger satisfaction.
• Facilitated 5+ daily group bookings and on-site reservations at the Daop 4 Semarang office, providing direct
service and ensuring smooth coordination for large-scale travel arrangements.
• Contributed to the digitalization of promotional strategies, strengthening efficiency and customer
engagement within the department.
Juli 2024 - September 2024
Intern Business Development
PT FLUX Indonesia • Magang
Developed and delivered persuasive pitching decks using PowerPoint to potential B2B clients for CRM
products, resulting in follow-up meetings with prospective partners.
• Conducted in-depth market and competitor research through LinkedIn scraping and secondary data analysis,
successfully identifying new business opportunities and expanding the company’s client database
Januari 2023 - Desember 2023
Staff
Indonesia Marketing Association • Organisasi
Developed and innovated organizational merchandise products such as T-shirts, tote bags, stickers, and
tumblers, supporting both internal branding and public sales through the official iMarket Instagram platform.
• Created business plans and marketing strategies for 4 micro and small food enterprises, utilizing Canva for
visual materials and Excel for financial and operational projections.
• Increased the department’s revenue by 40% during the management period through product innovation, sales
growth, and event-based income initiatives.