Curriculum Vitae
Ivatul Jannah
Portfolio
I am a 8th semester Information Systems student from Bakrie University. I am an individual capable of working both independently and in a team. I possess good skills, am active in organizational activities, and have high enthusiasm and motivation.
Sedang berjalan
Universitas Bakrie
S1 • Sistem Informasi • IPK 3.31
September 2025
IT Helpdesk
Bank Neo Commerce • Magang
Receive and manage employee requests or issues through the internal ticketing system • Deliver
responsive and effective support to enhance employee productivity and minimize downtime
Oktober 2024
IT Support
PT Smartfren Telecom Tbk • Magang
• IT Asset Data Management : Responsible for recording, monitoring, and managing IT asset data,
including updating asset information, tracking locations, and usage status to ensure data accuracy and
up to date records
• Performing Laptop Factory Reset : Conduct factory resets on laptops as needed, either for redeployment
or maintenance purposes, ensuring devices are in optimal condition according to company standards
Juli 2024
OMH Support Operation
PT Smartfren Telecom Tbk • Magang
• Running Mifi Consigment Activities
July 2024- October 2024
• Request KV to Marcom & Maintain OMH Social Media bundling communication
• Support some power point visualization
• Conducted a Comparative Analysis of Data Quotas
• Google Refund (Data Recording and Management, Report Preparation and Analysis, Data Verification,
Perfomance Monitoring, Data Processing and Visualization, Team Coordination, Documentation)
Februari 2024
Business Implementation
PT Bank Negara Indonesia (Persero) Tbk • Magang
Participated in the Kemenkes's BOK project as a customer service representative, handled complaints
from Puskesmas throughout Indonesia regarding BOK Dashboard and Account Statements access and
resolved customer issues with effective service
Media
September 2023
Ketua Departemen Pengembangan Akademik
Himpunan Mahasiswa Sistem Informasi • Organisasi
• Responsible for Coordinating and Managing Academic Programs Organized by the Association.
• Provide academic Guidance to student in terms of curriculum planning, selecting courses, selecting majors, and. providing general advice regarding academic careers.
• Serving as a student Representative in Academic Matters.
• Enhacing the quality of education at Universities by Conducting tutoring programs before smester exams.
• Disseminating Information about Competitions or Research Opportunities in which students can Participate.
September 2022
Sekretaris Humas
Himpunan Mahasiswa Sistem Informasi • Organisasi
• Being a Communication Bridge with External Parties.
• Creating Reports Related to the Work Programs of the Public Relations Department.
• Collaborating with other Members in Publications to Disseminate Information, Such as Design Instagram Feeds for The Association.
September 2022
Sekretaris Humas
Himpunan Mahasiswa Sistem Informasi • Organisasi
• Being a Communication Bridge with External Parties.
• Creating Reports Related to the Work Programs of the Public Relations Department.
• Collaborating with other Members in Publications to Disseminate Information, Such as Design Instagram Feeds for The Association.