Curriculum Vitae
Kaila Zahra Nandika
Organized and dependable Industrial Engineering fresh graduate with experience in business analysis and visualization. Experienced in analyzing Mitratel's efficiency and visualizing workflows in Assessment Center Indonesia.
Januari 2024
Telkom University
S1 • Teknik Industri • IPK 3.73
Oktober 2024 - Sekarang
Operation Support - Assessment Center Indonesia
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
- Translated SOPs from the Operation Support, Assessment Management, and Development divisions of Assessment Center Indonesia into an activity identification list through interviews
- Converted the activity identification list into business process diagrams for ISO requirements, verified by Assessment Center Indonesia stakeholders
Juli 2023 - November 2024
General Support
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
- Utilizing benchmarking data to create a comprehensive organizational structure
- Proposed business process improvements to address delays in audit management
Media
April 2021 - Maret 2023
Secretary of Human Resource Department
Himpunan Mahasiswa Teknik Industri Telkom Univesity • Organisasi
- Collected and analyzed data on staff performance (Report and Evaluation) every quarter with 360-degree feedback, achieving a satisfaction rate of 95.6%.
- Successfully recruited 52 new staff members with a satisfaction rate of 93.5%
Media
Oktober 2024
Dasar-dasar Desain Pengalaman Pengguna (User Experience, UX)
Google • https://www.coursera.org/account/accomplishments/verify/UHY92YMMAQSE
Media
September 2024
TOEFL ITP
One Stop English Education • https://drive.google.com/file/d/11tCQPY9th63nMh-IwQxKOiG820ekEssT/view