Curriculum Vitae
Muhammad Dik Dik Nugraha
Specializing in financial services and customer engagement for pension clients. A results-driven Marketing and Sales professional with a strong record of success across corporate, family-owned, and SME sectors. Demonstrated ability to achieve over IDR 200M in sales, increase family retail profits by 40%, and drive SME growth by 400%. Proficient in CRM, digital marketing, and data-driven customer engagement. Passionate about helping clients access financial solutions that empower their goals and enhance their quality of life.
September 2021
Universitas Gunadarma
S1 • Management • IPK 3.36
Oktober 2025
Sales Officer BRIguna Purna
PT Bank Rakyat Indonesia (Persero) Tbk • Full Time
•Conduct visits and follow-ups with retired customers.
•Provide education and information on the benefits and terms of BRIguna Purna.
•Build partnerships with related institutions (such as Taspen, Asabri and BUMN).
•Achieve loan disbursement targets and maintain portfolio quality.
•Prepare prospect reports and compile customer feedback.
September 2023
Marketing & Sales
PT PEGADAIAN • Magang
• Promoted financial products to 50+ clients, exceeding sales targets by 5%.
• Designed & executed social media and offline campaigns, achieving IDR 200M+ in sales.
• Built strategic partnerships generating new leads and delivered 20+ product presentations.
Media
September 2023
Magang Penjualan Kanwil VIII Jakarta I
PT Pegadaian • Magang
Januari 2022
Cashier & Admin Specialist
FAMILY OWNED RETAIL BUSINESS • Full Time
• Managed cashier, inventory, and administrative operations efficiently.
• Implemented targeted sales strategies, increasing profits by 40%.
Januari 2021
Sales Promoter
ANYA HANDICRAFT SME • Full Time
• Increased product sales from 50 → 250 units and monthly revenue by 35%.
• Expanded market reach through partnerships with 20+ retailers and local communities.
Januari 2017
Organizational Member Staff
INTERIOR DESIGN • Organisasi
● Assisted senior designers in project R&D and concept presentation.
● Coordinated project timelines and liaised with clients, suppliers, and contractors.
● Supported documentation and administrative processes.
Juli 2024
Magang Penjualan Kanwil VIII Jakarta I
PT Pegadaian • 00316/MAGENTA/FHCI01/7/24
Kegiatan sebelumnya saya magang di PT Pegadaian sebagai marketing & sales. Selama proses magang saya belajar mengenai bagaimana perusahaan menentukan produk atau layanan apa yang akan dijual, bagaimana mencapai demografi target, dan bagaimana menanggapi tuntutan pesaing.
Media
Maret 2022
Marketing Servicer Manager
Badan Sertifikat National Profesi • 702091221600020842022