Curriculum Vitae
RIDHWAN FADLY SAPUTRA
Driven and innovative Information Systems student with a passion for exploring the intersection of IT business and graphic design. Experienced in developing creative solutions and leveraging technology to optimize business processes. My strength lies in blending analytical thinking with artistic creativity, enabling me to present visually compelling and data-driven concepts. Dedicated to continuous learning and professional development, I am eager to expand my expertise and contribute to transformative projects in the IT and design landscape
Sedang berjalan
Universitas Airlangga
S1 • Sistem Informasi • IPK 3.68
Agustus 2025
Product Digital Researcher
PT Elevated Indonesia • Magang
Conducted 20+ in-depth user interviews to identify friction in onboarding and motivation barriers, generating 6 key improvement goals for product enhancement.
Performed competitor benchmarking on 6 EdTech platforms, mapping user journey gaps and proposing actionable changes to improve sign-up conversion and retention.
Created a data-driven user journey map and onboarding flow recommendations that clarified course pathways and reduced user confusion during early engagement.
Collaborated cross-functionally with Product and Tech teams to translate research findings into design specs aligned with business and UX goals.
Februari 2025
IT Governance Strategist
PT PAL Indonesia • Magang
Designed and implemented an IT GRC Dashboard integrating governance, risk, compliance, and incident data across five divisions, improving reporting efficiency by 35% and enabling cross-team visibility.
Built Audit Monitoring Dashboard and Budgeting & KPI System to track 30+ IT projects, streamlining performance evaluation and SLA monitoring.
Conducted quantitative risk assessment (SLE & ALE) on cybersecurity and backup failures to provide data driven loss estimation for risk mitigation planning.
Developed Service Catalogs and SLA templates that standardized service delivery and accountability among stakeholders, enhancing overall IT service governance.
November 2024
BNSP Desainer Multimedia
Lembaga Sertifikasi Profesi Digital Marketing Indonesia • 741402166300103552024