Curriculum Vitae
Syarifah Najwa
Analytical and detail-oriented Mathematics graduate with hand with proven internship experience in banking operation and helpdesk. Skilled in statistical analysis and data tools (SPSS, EViews, Python), with strong interest in applying data insights for business decision-making. Proven strengths in problem solving, public speaking, and cross-functional collaboration.
Agustus 2025
Universitas Syiah Kuala
S1 • Matematika • IPK 3.35
Januari 2024 - Januari 2024
Operational
PT Bank Syariah Indonesia Tbk • Magang
• Assisted customers in account opening and provided clear guidance on procedures.
• Delivered excellent customer service through effective communication.
• Developed knowledge of banking terms, including marketing fraud and digital transactions.
• Enhanced problem-solving and interpersonal skills in handling customer inquiries.
Media
Januari 2024 - Januari 2025
Secretary Department
Mathematics Student Assosiation • Organisasi
• Maintained accurate documentation and streamlined communication across 3 departments.
Januari 2023 - Januari 2024
Helpdesk
PT Telkom Akses • Magang
• Processed and resolved 30+ error tickets efficiently using SCC application.
• Quicked response to reported errors
• Scheduled 50+ technicians via NOSSA, improving response time.
• Demonstrated strong time management and teamwork in coordinating daily tasks.
Media
Januari 2023 - Januari 2024
Club Secretary
Mathematics English Clun • Organisasi
• Maintained accurate records of meetings, agendas, and decisions.
• Prepared and distributed official correspondence and documentation.
• Assisted the President and members in organizing club activities and events.
• Coordinated schedules, meeting reminders, and internal communications.
• Ensured proper documentation and filing of club reports and administrative tasks.
Januari 2022 - Januari 2023
Leader of MatBel
Mathematics Student Assosiation • Organisasi
• Led the "Matematika Belajar" (MatBel) program to provide academic support for mathematics students.
• Coordinated study sessions and ensured materials were well-prepared and relevant.
• Managed a small team to organize schedules, participants, and feedback collection.
• Encouraged collaborative learning and created a supportive academic environment.
• Improved engagement and learning outcomes through consistent program execution.