Curriculum Vitae

Aida Lutpia octaviani

Aida Lutpia octaviani

Kab. Bogor
Terakhir login 1 jam yang lalu

Media Social

Fresh Graduated in Corporate Communications with 4 years of work experience in Public Transportation Customer Care

Februari 2025
Universitas Tanri Abeng

S1 Ilmu Komunikasi IPK 3.63

Januari 2024 - Juni 2025
Announcer

PT KA Pariwisata Contract Base

Providing announcement of train arrivals and departures, offering advisories and service information to passengers, and assisting passengers in a friendly and communicative manner in accordance with the company's standard operating procedure (SOP)


Oktober 2020 - Desember 2023
Passenger Service

PT KAI Commuter Indonesia Contract Base

Serving passengers at the station to ensure smooth acces In and Out, handling complaints, and providing information related to railway services, especially under the management of KAI Commuter.

Hard Skills:
CRM systems (Customer Relationship Management)
Strategi Bisnis
Strategi & Perencanaan Pemasaran

Soft Skills:
Organizational Transformation
Empati
Komunikasi yang efektif
Kemampuan interpersonal
Kemampuan komunikasi