Curriculum Vitae
Gusti Iqbal Miftahul Firdaus
Media Social
Bachelor's degree in English Education at Universitas Islam Kalimantan Muhammad Arsyad Al Banjari, with a strong interest in language technology, digital media, and translation.<br /> <br /> Currently working as a Technician for IOTA solutions at PT PINS Indonesia, where I assist in the implementation and technical support of Internet of Things (IoT) systems and smart solutions. This role has sharpened my technical skills and introduced me to real-world applications of digital innovation.<br /> <br /> My academic research focuses on machine translation, specifically analyzing errors in automated translations on social media platforms. My thesis is titled "Errors Analysis of Instagram Translation Machine in Translating Captions", which reflects my ability to combine language, research, and technology.<br /> <br /> I am also actively improving my skills, particularly in Data Analytics, to support future freelance opportunities. <br /> <br /> Career interests: Translation, Data Analyst, IT Support, EdTech, Social Media Localization, and Remote Freelance Work.
Juli 2025
Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin
S1 • Pendidikan Bahasa Inggris • IPK 3.7
Juni 2025 - Sekarang
Teknisi IOTA
PT PINS Indonesia • Contract Base
Assisting with installation, configuration, and maintenance of IoT-based smart solutions in various field locations.
Supporting deployment of smart devices such as sensors, gateways, and automation equipment for enterprise and public sector clients.
Conducting field tests, diagnosing device issues, and coordinating with the engineering team for technical problem-solving.
Preparing technical reports and feedback on system performance and field implementation results.
Ensuring all installations meet safety standards, functionality requirements, and client specifications.
Tools/Tech Familiarity:
- IoT Gateways, Sensor Integration
- Network Configuration (Basic TCP/IP, Wireless Setup)
- Field Service Reporting Tools
- Troubleshooting & Preventive Maintenance
- Installing hardware
April 2023 - Mei 2025
Teknisi ISP
PT Persada Sokka Tama • Contract Base
Responsible for installing, maintaining, and troubleshooting fiber optic internet connections for residential and business clients. Hands-on with ONU/router setup, cable management, and signal optimization.
Agustus 2021 - Maret 2023
Teknisi ISP
PT. Infomedia Solusi Humanika • Contract Base
Performed installation, configuration, and maintenance of internet networks and related hardware at customer premises.
Troubleshot connectivity issues, modem/router problems, and provided on-site technical support for end users.
Ensured timely handling of work orders and service tickets based on daily schedules and assignments.
Maintained documentation and reports of installations, customer complaints, and service resolutions.
Collaborated with team members and NOC (Network Operation Center) for escalated issues and remote diagnostics.
November 2020 - Agustus 2021
Sales Force - Indihome Product Specialist
PT Putra Bistel Solusindo • Contract Base
Actively promoted and sold IndiHome services including high-speed internet (WiFi), IPTV, and fixed-line telephone to residential and small business customers.
✅ Conducted door-to-door sales and digital outreach to meet daily and monthly targets.
✅ Provided product education and assistance to ensure customer understanding and satisfaction.
✅ Built strong client relationships and handled basic after-sales support.
Oktober 2025
Google Data Analytics
Google • https://coursera.org/share/47b3e150cb99f8b435f8c45d4412e711
Data Analyst
Februari 2024
TOEFL
Brighten English • BE456794/II/2025
Test TOEFL with score 587
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