Curriculum Vitae
Dandi Irawan
A dedicated professional transitioning into the Human Resources field. My academic background includes a Bachelor of Law from Universitas Terbuka and a Diploma in English from Universitas Teknologi Yogyakarta. I am currently deepening my practical expertise through an intensive HR Bootcamp with dibimbing.id, gaining a comprehensive command of modern HR fundamentals. <br /> <br /> This training covers the entire employee lifecycle, and I have developed a strong interest in key areas such as recruitment, performance and people development, learning & development, HR compliance, employee engagement, and employer branding. My previous career in banking instilled a dual expertise in building strong interpersonal relationships and ensuring meticulous compliance-skills directly supported by my English and Law education. I am poised to apply this unique blend of qualifications to foster a positive work environment and support a company's strategic goals.
Sedang berjalan
Universitas Terbuka
S1 • Ilmu Hukum • IPK 3.34
Juli 2022
Universitas Teknologi Yogyakarta
D3 • Bahasa Inggris • IPK 3.42
Maret 2023 - Mei 2025
Teller
PT Bank Rakyat Indonesia (Persero) Tbk • Full Time
Professional Bank Teller with extensive financial transaction expertise at PT Bank Rakyat Indonesia (Persero). Skilled in processing cash transactions, account management, and delivering exceptional customer service. Proficient in digital banking platforms, ensuring accurate financial operations and maintaining high compliance standards.
Core Responsibilities:
- Managed cash deposits, withdrawals, and fund transfers.
- Efficiently served an average of 100+ customers daily in a fast-paced environment.
- Verified customer identities and processed account documentation.
- Resolved financial discrepancies and provided client support.
- Maintained precise financial records and balanced daily transactions.
- Implemented robust security protocols during financial interactions.
Highlights:
- Accurate transaction processing.
- Strong customer communication skills.
- Compliance with banking regulations.
- Proficient in financial software and systems.
Media
Januari 2022 - Januari 2022
Airport service Improvement
PT Angkasa Pura I • Magang
Dedicated Customer Service Professional at Yogyakarta International Airport, specializing in delivering exceptional passenger experiences. Expertly manage check-in processes, resolve travel-related issues, and provide multilingual support to ensure smooth and comfortable journeys for diverse international travelers. Skilled in conflict resolution, communication, and maintaining high-pressure service standards in a fast-paced airport environment.
Key responsibilities include:
- Provided daily assistance to approximately 50 passengers and prospective passengers with inquiries and procedural support.
- Addressed customer inquiries and resolved travel complications.
- Maintained a calm and professional demeanor during challenging situations.
- Coordinated with airline staff, security personnel, and ground operations teams.
- Ensured compliance with airport and airline protocols.