Curriculum Vitae
Dea Putri Utami
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I am a student at Universitas Indo Global Mandiri, majoring in Computer Systems, currently completing my studies and preparing to graduate as a fresh graduate. I have a strong interest in information technology, web application development, and system management.<br /> <br /> During my studies, I actively participated in various campus activities such as HIMASTER (Computer Systems Student Association), academic seminars, and major campus events, including the 17th Anniversary of UIGM & Lumina Tech Expo 2025, where I served as a member of the event division.<br /> <br /> I also gained internship experience at PT Telkom Indonesia in the BGES & MBB Service Operation unit, where I developed a web-based application for WIFI.ID device inventory management, utilizing Linux, Nginx, MariaDB, and PHP to support the digitalization of technician workflows. Additionally, I am skilled in managing and validating data manually using Excel with high accuracy.<br /> <br /> I am recognized as a responsible, fast learner, team-oriented individual with strong analytical thinking. I am committed to continuously developing my skills in the field of information technology and digital transformation.
Sedang berjalan
Universitas Indo Global Mandiri
S1 • Sistem Komputer • IPK 3.4
Januari 2021
SMA NEGERI 03 PALEMBANG
SMA/SMK • Ilmu Pengetahuan Alam (IPA) • Nilai rata-rata: 9
Februari 2025 - April 2025
Unit BGES & MBB Service Operation Layanan WiFi ID
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
I am a student at Universitas Indo Global Mandiri who had the opportunity to intern at PT Telkom Indonesia. During the internship, I contributed by providing a digital solution to support the work of WIFI.ID technicians. Previously, the device inventory process was carried out manually; I developed a web-based application for WIFI.ID device inventory management. This application was designed to simplify data management through features such as recording, updating, validation, and reporting, thereby improving efficiency and accuracy in the inventory process. The development of this application also served as my final project to complete my study program.
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Februari 2025 - April 2025
Customer Communication & Support
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
Assisted in contacting customers regarding service updates, troubleshooting assistance, and follow-up on reported issues through phone calls or digital communication channels.
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Februari 2025 - April 2025
System Observation and Analysis
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
Studied the network infrastructure, servers, and supporting devices for WIFI.ID services, including monitoring and maintenance processes.
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Februari 2025 - April 2025
Customer Service Issue Data Management
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
Managed and recorded customer service issue data manually using Microsoft Excel, including logging detailed reports, tracking repair status, and coordinating follow-ups with technicians to ensure smooth service operations.
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