Curriculum Vitae
Hera Andriyani
Media Social
Fresh graduate from Institut Bisnis dan Informatika Kesatuan Bogor, majoring in Financial Management. I am known as an honest, meticulous, and detail-oriented person in my work. I enjoy learning new things, especially in finance and administration. With strong communication skills and the ability to work both independently and in a team, I have a vision to build a professional career in finance and administration by continuously learning, contributing meaningfully, and growing into a reliable and impactful professional.
Juli 2023
INSTITUT BISNIS DAN INFORMATIKA KESATUAN BOGOR
S1 • Manajemen • IPK 3.33
Januari 2025
Customer Service
Willfitness Indonesia • Full Time
⚫ Input Customer data into the system, including registration, data updates, and payment
processing.
⚫ Provide update information to customers regarding class schedules, instrustors, facilities, and
policy changes.
⚫ Prepare daily reports on customer service activities for documentation and evaluation
purposes.
⚫ Handle customer complaints promptly, professionally, and with effective solutions to ensure
satisfaction and loyalty.
⚫ Maintain good relationships and effective communication with customers to create a positive
service.
November 2024
Anggota KPPS (Kelompok Penyelenggara Pemunguntan Suara) Pilkada 2024
Komisi Pemilihan Umum Bogor • Part Time
• Receiving C6/A5/Voter Identity and Matching the
voter’s name with the voter list Copy.
• Recording the vote count result on the ballot papers to
be announced by the KPPS Chairperson using the
vote count record (C Results) for each pair of
candidates.
• Documenting the image of Form C Hasil-KWK and
uploading it into the Sirekap application
• Recording the attendance data of election participants
and events that occur during the election process at
the polling station (TPS) and uploading it into the
Sirekap application.
Juni 2024
Petugas Pemutakhiran Data Pemilih (PANTARLIH) Pilkada 2024
Komisi Pemilihan Umum • Part Time
● Condust matching and research of voter data.
● Provide proof of resgitration to voters.
● Reprt the result of the matching and research to the PPS.
● Coordinating to assist PPS in compiling the updated list
of results.
Januari 2024
Anggota KPPS (Kelompok Penyelenggara Pemunguntan Suara) Pemilu 2024
Komisi Pemilihan Umum • Part Time
• Receiving C6/A5/Voter Identity and Matching the voter’s
name with the voter list Copy.
• Recording the vote count result on the ballot papers to
be announced by the KPPS Chairperson using the
vote count record (C Resilts) for each pair of candidates.
Februari 2023
Administration
Bank Jabar Banten • Magang
● Conducting file verification checklists for credit disbursement.
● Archiving daily and monthly customer and company document.
● Inputting data of credit disbursement customers.
Feb 2023–Apr 2023
● Performing general administrative tasks to support and organizing office document.
Media
April 2022
Enumerator
Dinas Koperasi dan UMKM Kota Bogor • Part Time
• Gathering >500 SME data in Kedung Badak Subdistrict, Bogor City.
• Conducting interviews with SME Stakeholders.
• Inputting SME data Into the SME application
Januari 2017
Accounting
PT Bank Tabungan Negara (Persero) Tbk • Magang
• Organizing IBT (Interbranch Transaction) documents.
• Sorting all IBT documents according to the memo addressed to the divisions at Bank BTN Branch
Office.
• Inputting IBT memo to be archived in Excel.
• Archiving letter document