Curriculum Vitae

Muhammad Dik Dik Nugraha
Marketing and Sales professional with proven success across corporate, family-owned, and SME businesses. Achieved IDR 200M+ in sales, increased family retail profits by 40%, and boosted SME sales by 400%. Skilled in CRM, digital marketing, and data-driven customer engagement, with a passion for creating strategies that drive revenue and build lasting client relationships.
September 2021
Universitas Gunadarma
S1 • Manajemen • IPK 3.36
September 2023 - Maret 2024
Marketing & Sales
PT PEGADAIAN • Magang
• Promoted financial products to 50+ clients, exceeding sales targets by 5%.
• Designed & executed social media and offline campaigns, achieving IDR 200M+ in sales.
• Built strategic partnerships generating new leads and delivered 20+ product presentations.
Media
September 2023 - Februari 2024
Magang Penjualan Kanwil VIII Jakarta I

PT Pegadaian • Magang
Januari 2022 - Februari 2023
Cashier & Admin Specialist
FAMILY OWNED RETAIL BUSINESS • Full Time
• Managed cashier, inventory, and administrative operations efficiently.
• Implemented targeted sales strategies, increasing profits by 40%.
Januari 2021 - Agustus 2021
Sales Promoter
ANYA HANDICRAFT SME • Full Time
• Increased product sales from 50 → 250 units and monthly revenue by 35%.
• Expanded market reach through partnerships with 20+ retailers and local communities.
Januari 2017 - Januari 2019
Organizational Member Staff
INTERIOR DESIGN • Organisasi
● Assisted senior designers in project R&D and concept presentation.
● Coordinated project timelines and liaised with clients, suppliers, and contractors.
● Supported documentation and administrative processes.
Juli 2024
Magang Penjualan Kanwil VIII Jakarta I
PT Pegadaian • 00316/MAGENTA/FHCI01/7/24
Kegiatan sebelumnya saya magang di PT Pegadaian sebagai marketing & sales. Selama proses magang saya belajar mengenai bagaimana perusahaan menentukan produk atau layanan apa yang akan dijual, bagaimana mencapai demografi target, dan bagaimana menanggapi tuntutan pesaing.
Media
Maret 2022
Marketing Servicer Manager
Badan Sertifikat National Profesi • 702091221600020842022