Curriculum Vitae
Rosni Sagugurat
Media Social
I am a Banking graduate from Universitas Gadjah Mada with internship experience at Bank BTN and professional exposure in administration, customer service, and banking operations. Skilled in account opening, document verification, data entry, QRIS activation, and credit collection. Detail-oriented, communicative, and disciplined, with strong interest in pursuing a career in finance, accounting, and administration.
Januari 2025
Universitas Gadjah Mada
S1 • Perbankan • IPK 3.65
Mei 2021
SMAN 1 PADANG
SMA/SMK • Ilmu Pengetahuan Sosial • Nilai rata-rata: 92.79
Agustus 2024 - Desember 2024
Branch Collection Internship
PT Bank Tabungan Negara (Persero) Tbk • Magang
• Conducted daily credit collection from approximately 150 debtors through online communication, as well as direct visits, as part of mortgage arrears resolution efforts.
• Assisted in preparing Debtor Warning Letters (SP) in accordance with internal procedures for handling non-performing loan
Februari 2024 - Juni 2024
Consumer Funding Internship
PT Bank Tabungan Negara (Persero) Tbk • Magang
• Processed approximately 250 new online customer account openings and successfully promoted BTN retail savings products (savings and time deposits) through direct engagement, resulting in around 50 new savings accounts.
• Accurately processed about 30 QRIS merchant registrations in a timely manner and prepared partnership proposal letters in accordance with company standards
Oktober 2023 - Desember 2023
Staff PDD
Unit Kegiatan Mahasiswa Tari Bali Universitas Gadjah Mada • Organisasi
• Created various event publication designs such as posters, Instagram feeds, and stories to support promotional efforts.
• Designed other visual materials including certificates and event proposals, ensuring consistency with the event’s visual identity
Februari 2023 - Juni 2023
Customer Service Internship
Gee Batik • Magang
• Provided in-store customer service by delivering product information, assisting with transactions, and neatly packing online orders in a timely manner.
• Participated in promotional activities and SME (UMKM) training programs to support business development and enhance product visibility
Desember 2022 - Desember 2023
Frontliner
PT Super Dazzle • Part Time
• Assisted and served customers directly during the purchasing process by offering suitable products based on their needs.
• Responded to inquiries from approximately 200 customers/daily via chat regarding product availability, pricing, and variations, while accurately and promptly processing online orders
• Provided product recommendations and solutions during purchases to enhance the overall customer shopping experience and satisfaction
Januari 2021 - Januari 2022
Koordinator
Unit Kegiatan Mahasiswa Tari Bali Universitas Gadjah Mada • Organisasi
• Coordinated costume rentals, usage, and requirements for each performance, including the procurement of additional costumes as needed.
• Performed regular inspections, maintenance, and repairs to ensure all costumes were in good condition and ready for use during performances.
Mei 2025
Sertifikat Kompetensi - Supervisor Operational
LSP - Badan Nasional Sertifikasi Profesi • 64131 3312 4 0363 2025
* Melakukan supervisi operasional dan pelayanan
* Menerapkan Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme (APU-PPT)
* Menerapkan manajemen kepegawaian
* Menerapkan prinsip-prinsip supervisi
* Mengelola sset dan kebutuhan logistik kantor
* Melakukan pemeliharaan sistem dan pengamanan data dan informasi