Curriculum Vitae
Satiri Solahudin
Recent graduate with a Bachelor's in Indonesian Language and Literature Education, skilled in communication, public speaking, and teamwork.<br /> Experienced in editorial processes and project coordination. Actively engaged in campus organizations and social activities, with a strong commitment to community engagement. Seeking to leverage these skills in a dynamic professional environment.
Oktober 2023
Universitas Islam Negeri Syarif Hidayatullah Jakarta
S1 • Pendidikan Bahasa dan Sastra Indonesia • IPK 3.52
Agustus 2024
Agent Call Center
PT Bank Mandiri (Persero) Tbk • Full Time
- Provided exceptional customer service by promptly handling incoming calls and addressing inquiries, ensuring a positive customer experience.
- Identified and effectively resolved customer issues and complaints, maintaining high levels of customer satisfaction and loyalty.
- Accurately recorded customer interactions and adhered to company protocols to uphold service quality standards
Februari 2023
Indonesian Language Teacher Intern
MTs Khazanah Kebajikan • Magang
- Received outstanding feedback from students and supervisors, achieving 100% satisfaction, for enhancing Indonesian language classes through the development and implementation of engaging lesson plans.
- Facilitated cultural immersion activities aimed at deepening students' comprehension of Indonesian culture and language
Desember 2022
Editor
Dialektika: Journal of Indonesian Language, Literature and Education • Magang
- Curated and refined more than 10 articles, significantly boosting reader engagement by 25%; earned commendations from stakeholders for maintaining high editorial standards and relevance.
- Directed the editorial workflow, meticulously verifying source credibility and ensuring publication quality; improved content accuracy by 40% and reduced editorial rework by 25% within three months.
Desember 2022
Member of the Membership Data Department
Himpunan Mahasiswa Islam (HMI) Tarbiyah Commission, Ciputat Branch • Organisasi
Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%.
September 2022
District Leader
Islamic Student Association (HMI) Indonesian Language and Literature Education District • Organisasi
- Successfully added more than 30 new members in one management period.
- Successfully conducted discussions with over 50 beneficiaries each week and achieved a satisfaction rate exceeding 80%
Mei 2022
Head of Inter-Institutional Relations Department
Student Executive Board (DEMA) Faculty of Tarbiyah and Teacher Training • Organisasi
- Effectively excuted work programs, placed among the top 3 divisions with success rate of 100% and became "Divisions Of The Month" for 2
consecutive months.
- Successfully secured 100% sponsorship funding for the study trip to UIN Sunan Gunung Djati through offline channels
Januari 2021
Member of Communication and Information Department
Student Association of Indonesian Language and Literature Education (HMPS) • Organisasi
- Successfully obtained 759 new followers and achieved an engagement rate of 79%.
- Formulated Memoranda of Understanding (MoUs) to secure 35 media partners for an HMPS event.
September 2024
FULLSTACK MICROSOFT EXCEL BASIC TO ADVANCED Batch 21
MySkill Intensive Bootcamp • 183618/EXL/LM/08/2024