Curriculum Vitae

Tubagus Mahali Erlangga
Media Social
Business Development & Marketing professional with 6+ years of experience in sales, SME<br /> relationship management, and client acquisition. Proven record in exceeding sales targets (Rp 4B SME<br /> lending, 100+ new clients in 6 months) while maintaining 0% NPL. Skilled in strategic sales planning,<br /> market expansion (domestic & overseas), key account management, team leadership, and crossfunctional<br /> collaboration. Recognized for driving business growth, building client loyalty, and leading<br /> teams to achieve consistent results in high-pressure environments.
Agustus 2018
IKPIA PERBANAS
S1 • Sistem Informasi • IPK 3.15
Oktober 2023 - Mei 2025
Junior Associate Mantri (Account & Business Development – SME Lending)
PT Bank Rakyat Indonesia (Persero) Tbk • Contract Base
• Managed SME lending portfolio worth IDR 4B with zero NPL for two consecutive years.
• Acquired 100+ new SME clients in 6 months through proactive business development.
• Built and maintained strong client relationships to ensure satisfaction and retention.
• Exceeded monthly credit sales targets by >100% through strategic prospecting and cross-selling.
• Streamlined the credit approval workflow, reducing processing time by 30%.
Dengan kombinasi latar belakang pendidikan dan pengalaman kerja, saya siap memberikan kontribusi terbaik di lingkungan kerja yang menuntut ketelitian, integritas, dan orientasi hasil.
Media
Maret 2019 - September 2023
Universal Banking Financial (Costumer Service & Operation Analyst)
PT Bank Rakyat Indonesia (Persero) Tbk • Full Time
• Delivered excellent service to 100+ clients daily with NPS ≥90%.
• Consistently achieved 120% product sales target in Q4 2023.
• Onboarded 500+ clients to digital banking (BRImo), driving adoption of e-channels.
• Increased third-party funds (DPK) by IDR 1B in 3 months.
• Awarded Best Frontliner of the Month for service excellence
Juni 2018 - Juli 2018
Intern – Bank Guarantee Division
Bank bjb • Magang
• Assisted in issuing bank guarantees, verifying documents, and ensuring compliance.
• Supported preliminary eligibility checks and documentation accuracy.